Controlling

• The Nature of Control
• Controlling Function
• Performance Control
• Financial Controls
• Non-Financial Controls

• Controlling in Organizations (video and texts) http://education-portal.com/academy/topic/controlling.html
• Controlling as a Function of Management (12:30)
• Financial Controls in Organizations (12:27)
• Budget Controls: Top-Down, Bottom-Up, Zero-Based & Flexible Budgeting (10:10)
• Human Resource Controls: Appraisals, Discipline, Observations & Training (10:26)
• Chapter Exam http://education-portal.com/academy/topic/exam/controlling.html

References:

• Chang, C. M., 2005. Engineering Management: Challenges in the New Millennium, Pearson Prentice Hall, Upper Saddle River, NJ. [624.068 C45]
• Morse, L. C. and Babcock, D. L., 2010. Managing Engineering and Technology, 5th ed., Chp. 8, Prentice-Hall, Pearson Higher Education, Inc., Upper Saddle River, NJ. [658.002462 M884 m26]

Useful Websites:

• Pareto principle - Wikipedia http://en.wikipedia.org/wiki/Pareto_principle
• Pareto Principle - The 80-20 Rule - Complete Information http://www.gassner.co.il/pareto/
• Benchmarking - Wikipedia http://en.wikipedia.org/wiki/Benchmarking
• The Four Levers of Control http://careerdevelopmentplan.net/levers-of-control-111
• Financial ratio - Wikipedia http://en.wikipedia.org/wiki/Financial_ratio